Creating a viable, effective Unified Communications strategy requires integration multiple applications and networks, and comes with a lot of choices. Our team of experts provide your organization with real world knowledge and understanding of the unified communications platforms specific to your business needs. As independent consultants, we have no affiliation with hardware platforms or vendors. As a result, you can depend on us to provide objective feedback on the solutions that are best for your business.
Starting with data collection from key personnel and platform records, Pixel Health establishes design criteria defining UC platform specifications, network design, and Contact Center requirements. Through our competitive sourcing process, we make solution recommendations that will increase productivity, improve reliability, and provide a cost-effective roadmap for growth. We can even help you work through this transformation by supplementing your in-house expertise and manpower requirements. Services include:
- Performing a unified communications needs assessment
- Designing architecture and developing bid specifications
- Conducting Contact Center call flow analysis
- Developing and managing the RFP process
- Developing and managing a detailed project plan