by David Will
Healthcare providers across the country are looking for ways to reduce expenses across the enterprise. Budget pressures are increasing on several fronts including the growing requirements for cybersecurity protection and rising energy utility costs. Decreased staffing levels add to the financial strain, driving overtime expenses to support overworked staff and the need for expensive temporary workers. One often overlooked opportunity for significant operational cost savings is your current telecommunication and telecom IT services spend.
Telecom Expense Management (TEM) Services can help. Starting with a comprehensive audit of your enterprise voice and data networks, we partner with you to uncover opportunities for cost reduction and staff production efficiencies. Working closely with your team and telecom carriers, we assess your billing environment’s current state, collect carrier billing accounts, review all contracts, and validate that rates are correct in billing. You receive an overview of current inventories and we work to bring contract inventories up to date. Ongoing monthly TEM management and reporting help ensure the savings realized from the initial audit continue to deliver over time.
With TEM services, your organization can enjoy the surety that the many invoices you pay to your carriers are accurate and staff is relieved of the burden of managing complex telecom billing. Pixel Health can provide:
- Validation of billed rates with contract rates – identification of errors, recovery of past overbillings, and correction of errors with carriers
- Change order processing and negotiation with carriers to correct errors and optimize services
- Development of an accurate inventory of voice and data services
These services have helped our healthcare clients recover millions of dollars in incorrect carrier billings and freed IT staff to focus on more critical initiatives. The impact can be significant; wireline and wireless audits and optimization have delivered an average of 15-20% in yearly savings. With our services, a Pennsylvania-based healthcare system recovered $4.3M in savings in just two and half years. Western Mass Healthcare System recovered $950k over three years. If you need assistance with your telecom expenses, we can help! Contact us at firstname.lastname@example.org.