As Microsoft support for Windows 10 runs out in October 2025, many healthcare organizations are preparing for the Windows 11 upgrade. Jennifer Brown, Vice President of Community Practice Groups, Bill Borton, Director of Engineering & Projects, and Pedro Santiago, Associate Systems Engineer, discussed what this upgrade means for their clients and how they work to…
Hospitals and large physician group practices are equipped to identify and respond to medical emergencies, but what happens when they need to summon emergency services like the police or the fire department? By law, dialing 911 from any phone should instantly reach emergency services and automatically route accurate location information. But, in some cases, healthcare…
With news of recent security breaches and cyberattacks, healthcare systems and physician practices are reminded of the importance of maintaining compliance and protecting sensitive patient health information. John Garcia, Information Security Manager, and Jennifer Brown, Vice President of Customer Operations for Pixel Health Technology Services, recently shared their thoughts on supporting clients with HIPAA compliance…
We recently hosted an educational webinar to discuss cybersecurity and understand how insurance coverage—coupled with a proactive IT approach to managing cyber risks—can help medical practices and healthcare systems respond to and recover from a cyberattack. From general liability and malpractice policies to first- and third-party coverage and sub-limits, participants learned about the nuances of…
Everyone is at risk for falling for online scams. The stakes are even higher when patient data is involved. Even our own company, which specializes in healthcare technology, is a target for cyber criminals and one of our own employees was recently targeted by text-based phishing, known as “smishing.” Here are the steps she took…
