In the recent This Week Health webinar, Jill McCormick, EVP of Design and Product Development at Pixel Health, and Daniel Small, Vice President of Digital Services at Hartford HealthCare, discussed the challenges of reimagining digital and physical spaces and shared insights on applying human-centered design methodologies to create a world-class patient experience. This article provides…
Healthcare providers across the country are looking for ways to reduce expenses across the enterprise. Budget pressures are increasing on several fronts including the growing requirements for cybersecurity protection and rising energy utility costs. Decreased staffing levels add to the financial strain, driving overtime expenses to support overworked staff and the need for expensive temporary…
This fall, Microsoft is ending support for the 2015-released Windows 10 operating system. While Windows 11 has been available since 2021, an estimated one-third of U.S.-based computer users are still using Windows 10 as of February 2025. To help healthcare organizations understand the implications of using Windows 10 beyond “end of life,” and plan for…
The average cost of a healthcare data breach in the U.S. is more than $9 million, according to a 2024 report by IBM, and nearly half of all breaches involve customer personally identifiable information (PII). As cybercrime grows and becomes increasingly sophisticated, Pixel Health is continually evaluating and implementing best practices to help healthcare organizations…
While some companies are returning to in-person work, virtual and remote work remains relevant in many medical groups, according to a Medical Group Management Association poll. Healthcare systems may also seek to expand patient access through telehealth, mobile health monitoring, and virtual care—creating opportunities for positions that can be served by remote staff. From the…
From entering patient data to managing security cameras, information technology (IT) has become an integral part of any physician practice group. Patients, too, have expectations that they can schedule appointments online, fill out electronic intake forms, and securely access their records online. To help healthcare practices understand the role of a Managed Services Provider (MSP), Jennifer Brown,…
Cybersecurity continues to be an important part of information technology (IT) services in hospitals and healthcare facilities. To help hospital C-suite and senior leaders understand the vital role of cybersecurity, we’re sharing some of the top questions we receive at Pixel Health and our answers for improving security and protecting patient data. 1. Where is…
If you’ve ever misspelled a URL, you may have visited a website registered by cybercriminals. John Garcia, Information Security Manager at Pixel Health, discussed this form of cybercrime, called typosquatting, and shared how IT teams in healthcare can help protect users and sensitive patient data. “As the name suggests, typosquatting is the practice of creating…
With each patient interaction, hospitals and providers of healthcare amass sensitive patient data. Every software and hardware tool used to handle and store these data represents a potential path for hackers to infiltrate a system. This article shares how a “patch” or “fix” helps keep systems up to date to meet cybersecurity standards and HIPAA…
Consider a common scenario where one employee in a healthcare facility downloads their “must-have” application while another employee uses their favorite application that performs nearly the same function. Multiply this situation across an organization and the extra “bloat” may encompass hundreds of redundant applications, each of which must be managed and tracked to meet HIPAA…
